Privacy Policy

Shreeji Food & Snacks · 13 Maryland, Hatfield, AL10 8DY · shreejifoodnsnacks@gmail.com

This Privacy Policy explains how Shreeji Food & Snacks ("we", "us", "our") collects, uses, and protects your personal information when you visit shreejifood.co.uk or place an order with us.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with UK GDPR and the Data Protection Act 2018.

1. What Information We Collect

• Order details: Your name, phone number, delivery address, and meal selection when you place an order online.
• Payment information: Processed securely via PayPal. We never see or store your card details — these go directly to PayPal.
• Contact enquiries: Your name, email address, and message if you contact us via the contact form.
• WhatsApp / Phone: If you contact us directly, we may retain your number for order management purposes only.

2. How We Use Your Information

• To process and fulfil your food orders
• To confirm your order via email (using EmailJS)
• To contact you about your order if needed
• To respond to enquiries you send us

We do not use your data for marketing, advertising, or share it with any third parties except those listed below who are essential to delivering our service.

3. Third-Party Services

• PayPal — Processes online payments. Subject to PayPal's Privacy Policy.
• EmailJS — Sends order confirmation emails. Subject to EmailJS's Privacy Policy.
• Vercel — Hosts this website. Processes server logs including IP addresses. Subject to Vercel's Privacy Policy.
• Google Sheets / Google Calendar — We log confirmed orders internally. No customer data is shared publicly.

4. Cookies

We use only essential cookies:

• PayPal sets cookies during the checkout process to identify your session and prevent fraud.
• We set a small localStorage value to remember that you have acknowledged this cookie notice.

We do not use Google Analytics, Facebook Pixel, or any advertising/tracking cookies.

5. How Long We Keep Your Data

• Order records are kept for up to 1 year for operational and financial record-keeping purposes.
• Contact enquiries are kept for up to 6 months.
• You can request deletion of your data at any time by emailing us.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Erase your data ("right to be forgotten")
• Object to us processing your data
• Complain to the ICO (Information Commissioner's Office)

To exercise any of these rights, please email us at shreejifoodnsnacks@gmail.com.

7. Data Security

Our website uses HTTPS (TLS encryption) for all data in transit. Access to order data is restricted and password-protected. We do not store payment card details at any point.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of our website constitutes acceptance of the revised policy.